Why should I choose The Cornerstone Inspection Group?
FAQ > Why should I choose The Cornerstone Inspection Group?
- Our Reports: Our reporting format is a narrative form, written in an easy to understand “non-technical” style, which fully explains the problem and potential solutions. It is not a “checklist” format that can run on for 50 pages or more. It is a concise description of the issues backed up by photographs, with a 2-3 page “Report Overview” that outlines the major issues. The comments are divided into “Sections” for each category of work that can be given to the separate vendors providing the repairs. The report and photographs are typically e-mailed to the client and agent by the end of the day following the inspection. Please view our “Sample Reports” so that can see first hand the difference our reporting format makes in the overall inspection experience.
- Our Customer Care: We go out of our way to make sure the customer is satisfied with our services. The inspectors’ cell phone numbers are available at any time to answer additional questions or further explain their findings. Because of our past construction experience, we can also help with finding solutions to the issues we identify. Upon request, we can provide a list of vendors who are qualified to make repairs or provide additional services. Our scheduling and e-mail notification system is comprehensive and easy to use and can even download the appointment into a calendar program such as Outlook. The reports are also available on-line for an unlimited time after the inspection.
- Our Experience: Our three inspectors have over 35 years of combined home inspection experience. As of the end of 2010, we had performed over 7,700 inspections. All of our inspectors are certified by ASHI (American Society of Home Inspectors). Bryan and Chuck are code certified (ICC and SBCCI). Chuck is also certified in mold and radon testing and is a licensed general contractor in the State of Georgia. Bottom line – we take this profession seriously and have the certifications and experience to back it up.
- Our Inspection Process: We feel it is important that our inspectors have a period of time in the house without distraction before the client arrives. This enables them to focus solely on the proper operation of the equipment and a full inspection of all components. We then schedule the arrival of all related parties typically 2 – 2 ½ hours after we start the inspection for the client “walkthrough”. The walkthrough serves two purposes for us. Firstly, we use this time as our “second inspection”. We review our findings and look for issues that may have arisen after we tested the systems (e.g. latent plumbing leaks in ceilings, basements, etc.). Doing this with the client involves them in the inspection process, but still gives us the “unencumbered” time we need before they arrive. Secondly, we use this time to not only point out repairs that may be needed, but to totally educate the client on the proper operation and maintenance of the equipment. We also identify all shut-offs, filter locations, and any other components that may need access in the future. We have honed this process over the twenty years of performing home inspections and feel that it is absolutely the best method for performing an accurate and comprehensive inspection.